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Managed Security Service Provider (MSSP)

Security is no longer a product you buy once — it is a program that has to run 24/7, keep pace with new threats, and prove itself to auditors. As your managed security services provider (MSSP), RHC Solutions runs that program for you: continuous monitoring from a security operations center, managed firewalls and security devices, centralized log and SIEM management, vulnerability management, and the compliance reporting that proves it is all working.

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A managed security services provider (MSSP) runs your security program as a service — 24/7 monitoring, managed firewalls and security devices, SIEM and log management, vulnerability management, and compliance reporting — so you get enterprise-grade security operations without hiring and tooling them yourself. RHC Solutions delivers that full program against defined SLAs, working with the security stack you already own.

24/7
Fully managed security operations
Weeks
To go live, vs 6–18 months to build in-house
8–12
Analysts an in-house team needs to staff 24/7
30+ yrs
Trusted IT & security partner since 1994

Standing up an in-house security program means hiring scarce analysts, buying and tuning a SIEM, staffing a 24/7 rota, and keeping pace with threats that evolve daily — a cost and complexity most organizations can't justify. A managed security services provider delivers that capability as a service. RHC Solutions monitors your environment around the clock, manages the security devices and platforms you rely on, hunts for threats automated tools miss, and gives you the reporting and evidence your customers and auditors demand. You get an enterprise-grade security operation — outcomes and SLAs, not just a stack of tools — without building it yourself.

What we deliver

24/7 Security Monitoring (SOC)

A managed security operations center watches your endpoints, network, cloud, and identity continuously — with analysts triaging alerts in minutes, not leaving them in a queue.

Managed Detection & Response (MDR)

When a threat is real, our team investigates, contains, and remediates around the clock against agreed response SLAs — detection backed by action, not just alerts.

Firewall & Security Device Management

We configure, monitor, patch, and tune your firewalls, IDS/IPS, email and endpoint security — keeping policies current and devices healthy.

SIEM & Log Management

Centralized collection, correlation, and retention of logs across your estate — for faster detection, investigations, and the audit trail compliance requires.

Vulnerability Management

Continuous scanning, risk-based prioritization, and remediation tracking so your attack surface shrinks over time instead of quietly drifting.

Compliance & Security Reporting

Clear monthly reporting plus the evidence and control mapping that SOC 2, ISO 27001, HIPAA, and PCI DSS audits demand — security you can prove.

MSSP vs. building an in-house security program

DimensionMSSP (RHC Solutions)In-house program
24/7 coverageIncluded, fully staffedNeeds ~8–12 analysts across shifts
Time to operationalWeeks6–18 months to hire, tool, and tune
Cost modelPredictable monthly feeFixed salaries + tooling + turnover
ToolingWe operate the SIEM, scanning, and moreYou buy, integrate, and maintain it
ExpertiseA team across many environmentsLimited to who you can hire and keep
Compliance evidenceProduced as part of the serviceYou build the reporting yourself

The talent gap makes the math clear. ISC2 estimates the global cybersecurity workforce shortage in the millions of unfilled roles, and a single experienced SOC analyst commands a six-figure salary — before you multiply by the headcount needed for 24/7 coverage. An MSSP converts that fixed, hard-to-hire cost into a predictable service that is operational in weeks rather than the better part of a year.

How MSSP pricing works

MSSP services are sold as a recurring monthly fee rather than a project price. Providers meter that fee in one of a few ways, and the model matters as much as the number: it decides what happens to your bill when you add staff, devices, or cloud workloads. RHC Solutions scopes your environment first and then quotes a fixed monthly fee, so the cost is known before the service starts.

Pricing modelHow it is meteredWorks best whenWatch for
Per userMonthly fee for each protected employeeHeadcount drives your risk and your device countShared and service accounts left out of scope
Per device or endpointFee for each server, laptop, firewall, or cloud workload monitoredInfrastructure grows faster than headcountCoverage gaps when new devices are not enrolled
Per data volumeFee scales with log volume ingested into the SIEM (GB per day)Log sources are stable and well understoodBills that jump after a noisy new log source
Tiered bundleFixed tiers (for example monitoring only, MDR, full program)You want one predictable numberResponse and compliance work priced as extras

Whatever the model, five things drive the price: how many users, devices, and cloud accounts are in scope; whether the provider only alerts you or also contains threats; the response times written into the SLA; how long logs must be retained; and how much compliance reporting your auditors need. For published European price ranges, see our MSSP pricing guide for 2026.

How to choose an MSSP: 10 questions to ask

  1. Is the SOC staffed by people 24/7? Ask who watches alerts at 3 a.m. on a Sunday, and whether that is your provider or a subcontractor.
  2. Will you contain threats, or only notify us? An MSSP that only forwards alerts leaves the response to you.
  3. What response times are in the contract? Look for SLAs per severity level, not a single "best effort" promise.
  4. Which sources do you monitor? Endpoints, network, cloud, identity, and SaaS should all feed detection.
  5. Do you work with the tools we already own? A vendor-neutral provider avoids a forced rip-and-replace.
  6. Where are our logs stored, and for how long? Retention and data location affect both compliance and cost.
  7. Which compliance frameworks do you report against? SOC 2, ISO 27001, HIPAA, PCI DSS, NIS2, and DORA each need specific evidence.
  8. How long does onboarding take? Weeks is normal for an MSSP; months suggests heavy custom work.
  9. What reporting will we get, and who is our named contact? Monthly reports should say what was seen, stopped, and improved.
  10. What happens when we leave? Confirm you keep your logs, detections, and configurations.

How we engage

We begin by assessing your current security posture — what tools, telemetry, and coverage you already have — then connect to your existing endpoints, firewalls, cloud, and identity providers and tune detections to your environment so day-one alerts are meaningful. From there we monitor 24/7 against agreed response SLAs, manage your security devices and platforms, run regular vulnerability scans, and deliver concise monthly reporting on what we saw, stopped, and improved. We can run your entire security program or co-manage alongside an in-house security team, and because we're vendor-neutral we work with the stack you already own.

Frequently Asked Questions

What is a managed security services provider (MSSP)?
An MSSP is a company that runs your security program for you as a service — 24/7 monitoring from a security operations center, managed firewalls and security devices, SIEM and log management, vulnerability management, and compliance reporting — so you get enterprise-grade security operations without building and staffing them in-house.
What is the difference between an MSP and an MSSP?
An MSP (managed service provider) runs your general IT — help desk, devices, networks, cloud, and backups. An MSSP (managed security services provider) focuses specifically on security: 24/7 threat monitoring and response, security device management, SIEM, vulnerability management, and compliance. Many organizations use RHC Solutions for both, so IT operations and security work as one.
What does your managed security service cover?
Continuous 24/7 monitoring of endpoints, network, cloud, and identity; managed detection and response (MDR); firewall and security device management; SIEM and log management; vulnerability management; and compliance and security reporting — delivered against defined SLAs.
How is an MSSP different from MDR?
MDR (managed detection and response) is the 24/7 monitor-and-respond capability — one service. An MSSP delivers a broader managed security program that includes MDR alongside device management, SIEM/log management, vulnerability management, and compliance reporting. RHC Solutions offers both: MDR on its own, or the full MSSP program.
Can you help us meet compliance requirements?
Yes. Our managed security service produces the monitoring, log retention, vulnerability evidence, and reporting that frameworks like SOC 2, ISO 27001, HIPAA, and PCI DSS require — and we map controls so the program supports your audits directly.
How much does an MSSP cost?
MSSPs charge a recurring monthly fee, metered per user, per device, by log volume, or as a fixed tier. The price depends on how many users, devices, and cloud accounts are covered, whether the provider contains threats or only alerts you, the SLA response times, log retention, and the compliance reporting you need. RHC Solutions scopes your environment and then quotes a fixed monthly fee.
How long does it take to onboard an MSSP?
Typically a matter of weeks. We assess your current tools and coverage, connect your endpoints, firewalls, cloud, and identity providers, tune detections to your environment, and agree SLAs and escalation paths before monitoring goes live. Building the same capability in-house usually takes 6 to 18 months.
Do we need an MSSP if we already have an MSP?
Usually, yes. An MSP keeps IT running and covers security basics such as patching and endpoint protection, but most MSPs do not run a 24/7 security operations center. An MSSP adds round-the-clock threat monitoring and response, SIEM, vulnerability management, and compliance evidence. RHC Solutions provides both, so IT and security sit with one accountable team.
What should an MSSP contract include?
Response times per severity level, the systems and data sources in scope, who contains a threat and how, log retention and data location, reporting cadence and contents, a named point of contact, and exit terms that let you keep your logs and configurations.
Insights

A 24/7 security operations team without building one

Request a managed security assessment — your current coverage, gaps, and a plan to run security operations 24/7.